ABOUT
PV FM IS FOR ORGANISATIONS I IT IS AN ADVANCE CLOUD BASED SOLUTION, DEDICATED TO COLLECTING FEEDBACK FROM PATIENTS IN THE FORM OF NHS FRIENDS AND FAMILY TEST
PV FM for organisation is a cloud-based application which helps an organisation to collect all the feedback from the patients onto one platform whether this is done by SMS, e-mail, website, social media, paper and kiosk.
Organisations also receive feedback directly from patients using the national patient feedback portal of PATIENT VOICE and the PATIENT VOICE mobile application for patients.
PV FM uses the NHS Friends and Family Test as the template for patients to provide their feedback.
These multi-channels for feedback gives the organisation a great opportunity to improve patient engagement and patient satisfaction, and allows patients to become more active stakeholders in the goal of improving healthcare.
ORGANISATIONS using PATIENT VOICE FEEDBACK SYSTEM are supported by mobile applications